With 16 locations and more than 100 employees, Hirsch Autoteile GmbH is an important player on the German market. Hirsch and Triscan have been cooperating since 2012, and this cooperation has been intensified in the last two years. For Managing Director Mr. Joachim Hirsch, one thing is certain: the customer is the focus. The collaboration with Triscan works, among other things, due to the matching philosophies of the two companies. "We like that the cooperation takes place at eye level, is uncomplicated and is based on a partnership where a deal is a deal". To be able to provide the best service for all customers, you need reliable suppliers that can deliver a wide range of products and make the day-to-day business easier. "Decisions are made flexibly and quickly at Triscan, which makes working together pleasant. The cooperation works well, both with our direct contact partners as well as the backoffice, "says Joachim Hirsch.
The company, founded in 1978 as a sole proprietorship of Joachim Hirsch, has now developed into the Hirsch Group. It consists of two companies: Hirsch Autoteile GmbH, headquartered in Rotenburg, and the Hirsch Kfz-Teile Import + Großhandels GmbH, which has its main location in Hamm/Sieg.
The Hirsch Group has made the width of its product range its largest strength. "We attach great importance to high availability.
That is why we have a wide assortment at each of our locations, "says Joachim Hirsch. Together with Triscan, Hirsch now supplies spare parts for all car brands that can be found on German roads.
Hirsch reports, that launching the Triscan brand was uncomplicated, both for the company as well as its customers: "Our customers know that we want only the best for them – customer satisfaction is very important to us".
Hirsch has more than 12.500 Triscan references in stock
We visited Hirsch in Hamm/Sieg, where a modern logistics center was just newly built. Florian Bargon from Hirsch, took the time to show us around the large warehouse. Of course, we were particularly excited about seeing part of the more than 12,500 different Triscan references Hirsch has in stock. These items, amongst others, include steering parts, wheel bearings, sensor parts and an assortment of cables.
Hirsch employees Florian Bargon (logistics) and Wolfgang Weber (sales)
During our visit, we also met Wolfgang Weber (see picture), an automotive master craftsman who has been working for the Hirsch Group for many years and is closely involved with customers in the day-to-day business. "The selection is great. Triscan products are well received and they function immaculately" says Mr. Weber